The digital concierge is the future
The article about the Tabero Digital Concierge in the current issue of the swiss newspaper Hotellerie Gastronomie Zeitung, illustrates why the classic guests folder in hotel rooms has done its service.
Here a small excerpt:
«The greatest advantages of the Guest Information 2.0 are the always-updated contents that are quickly and easily changed. We save work paths and are still more frequently in contact with our guests.» so the conclusion of Managing Director Didier Grichting. The "Volksheilbad" has chosen the South Tyrolean company because of an additional function: «We can send our guests push messages directly to their room, because Tabero can wake the devices from sleep mode and display the message, without the need of manually turning them on.»
The guests' feedback are very positive as well «Quite often older customers are a bit worried, but after two minutes of explanation they are true fans of the tablets.» The use of the equipment is about 85 percent, which can be evaluated by the management software.
Click here for the article (in German): Der digitale Concierge ist die Zukunft